Dedy Rahman Wijaya, M.T. received the Bachelor degree in Informatics Engineering from Telkom High School of Technology, in 2006. He received the master degree in Informatics from the School of Electrical Engineering and Informatics, Bandung Institute Of Technology. Currently, he is a lecturer and a researcher at Telkom University. His research interest includes Internet Of Things, Internet Computing and applications, and Information System.
MIS Service Room, School of Applied Science Telkom University
Telekomunication Street, Ters Buah Batu, Bandung, West Java, Indonesia (40257)
Google Scholar Profile: https://scholar.google.com/citations?user=3B5AVCEAAAAJ&hl=en
Research Project Experiences:
1. Higher Education Integrated Information System
Since 2008, I became the coordinator of academic development of integrated information system that is used in the Telkom Polytechnic. The development includes the preparation of blueprints of information systems development, team development, including infrastructure and data center networks, applications, and service governance concept. Information systems are built aims to realize smart campus. In a system that is built around the college of business processes supported by information technology. Starting from admission, student class divisions, scheduling, attendance management, assessment, service complaints, evaluation and reporting systems, dashboard management, learning management system, mobile portal, students portal, information dissemination systems, bandwidth management and captive portals, digital signage , RFID systems, and so on. Several universities have visited for study visits to my campus and adopt a system that is already built. Currently Telkom University also adopted a concept that has been built at the Telkom Polytechnic.
2. Proposed Incident Management using ITIL version 3 for higher education
The number of private universities in Indonesia led to intense competition. Each college offers advantages and facilities owned by the respective universities. Every college as if vying to improve its services with the support of the Information Technology. However, the use of Information Technology is often not consider about the problem of handling incidents (incident management). Poor handling of the incident would lead to the company’s management assumption that the investment for the utilization of information technology is futile and less profitable. From the customer / user position, a bad handling incident would also formed the opinion that the services given by the service providers seem arbitrary and can’t solve the problem. Certainly, these things will give bad impact for the continuity of organization in the future. Satisfaction of the management, in this case as an investor, and the customer as users of Information Technology service, is very important to fight for. By building strong customer database, providing analysis of excellent service to every customer, and giving interactions to a more targeted and customized customer, with that an educational institution can have high competitiveness, relevance to the industry (link and match) and has a better quality assurance services. Telkom Polytechnic is one of college that currently uses Information Technology to support almost all of its activities. At Polytechnic Telkom has found a specific unit of Information Systems that serves anything about information system. Some of the services available are SI POLITEL (core application), POLTAC (network and internet), RFID System (Attendance Management), etc. Besides developing the service, the daily operational management of the service is no less important. Operational continuity of the service is very important, including incident handling problems. For that reason in this paper it will discussed the concept of the proposed incident management using reference ITIL v3 (IT Infrastructure Library version 3) in the Telkom Polytechnic.
3. Modeling the dissemination of academic information services based on SMS and email
Academic Information Systems Development at Telkom Polytechnic is an investment that must be made to make the Information Technology at the Polytechnic Telkom as an “enabler” for business process Telkom Polytechnic. Academic Information Systems Development at Telkom Polytechnic is a strategic move that is one of the most important leaps to accelerate the achievement of the vision of “Being the Polytechnic in the Field of Communications and Information Technology Excellence in Southeast Asia”. Telkom Polytechnic certainly need to ensure that the academic process and the delivery of information to relevant stakeholders to be effective.
Telkom Polytechnic academic process, among others: (1) Students registration for each semester (2) The process of guardianship; (3) The cancellation of class and student attendance. In the implementation of this academic process, for example, half of the student registration, course required continuous communication between the student, the finance department, the parents and guardians so that lecturers can find out quickly every process that occurs in the registration and custody activities. However, in reality interwoven communication can often encounter obstacles, such as difficulties met with faculty trustee, the difficulty of communication by phone and email, so that students and faculty late guardian can get the latest information about the ongoing registration process. For implementation of the classes, lecturers sometimes have to cancel classes on a predetermined schedule by reporting to the Academic and Student Services unit, the information conveyed real time sometimes not so late to the party concerned.
4. Development of Digital Signage Services for the Academic Information Dissemination
Telkom Polytechnic is a university that has a fairly large number of students. There are around 2200 active students in the Polytechnic Telkom based on existing data. While the number of employees and lecturers who work in Telkom Polytechnic approximately 250 people. Under these conditions often occur when the constraints on the dissemination of information to the entire academic community. Previous dissemination process is done through the medium of the website, but problems occurred that often announcement information on the website is not or forgot to seen. In addition, other media that used is to send message using the SMS broadcast service. Of course the media is costly because every time spreading information about 2000 must send an SMS. Not to mention when an error occurs, the contents of the announcement sent an SMS that contains the revision announcements must be resubmitted with the same number of SMS messages. On the other hand Telkom Polytechnic has several LCD televisions are large enough already installed in some corner of the room or hallway in the building Telkom Polytechnic. LCD television is in fact not quite optimal utilization because only used to rotate the television broadcast. Given the fact that the required solution is a solution that is cheap in terms of investment costs, offering ease in accessing information and effective in the dissemination of information. The solution offered is to develop a digital signage services for information dissemination.
5. Implementation of RFID for Classroom Attendance Management System
The process of recording attendance of students and lecturers during learning activities manually using paper often cause problems. Moreover, if the number of students who reach hundreds or even thousands of the intensity of teaching and learning activities that often. Some common problems include the process of recapitulation student attendance and error prone. It is very difficult to obtain information related to the presence of the student in a timely and accurate. One of the technologies that can be used to overcome this problem is the application of Radio Frequency Identification (RFID) to record student attendance. This technology offers the durability, speed, and accuracy of information providing students and faculty attendance. RFID type used is High Frequency RFID (13.56MHz) with ISO 14443A protocol. Each classroom of more than 40 spaces have been installed RFID reader that is connected online with RFID server / middleware. Every transaction carried out in the classroom whether conducted by faculty or students will be verified. When faculty and students, the transaction will be checked whether it is true or not members of the class. In addition, the transaction will be matched with a course schedule data in the database whether it is appropriate or not. Thus, this system would also avoid the lecture room or use for any unauthorized use of the class should be reported first to the academic service to schedule usage entered the room. Now this system is used massively in University of Telkom with the room number over 200 and thousands of transactions every hour. In this study, the college became a full sponsor in terms of funding and technology trials.
6. Middleware Architecture for National Electronic ID Card: The Case of E-KTP in Indonesia
Since a few years ago Indonesian government began to perform the application of the concept of the internet of things (IoT). Application of the IoT by the Indonesian government aims to provide ease in identification of people or objects and their attributes so it can be used as reference data in their policy or implement some rules. Some programs have been implemented such as e-KTP (e-ID Card) program, subsidized fuel control system using Radio Frequency Identification (RFID) technology, and electronic ticketing system for electric railways. Start from 2011, Indonesia Government has been implementing RFID technology for e-Identification. This program is called e-KTP which aims to realize single ID and establish complete and accurate demographic database. Indonesian e-KTP card store demographic data consisting of biographical data, signature, photograph, biometrics, and other data related to aspects of data security and card management. e-KTP refers to the standard ISO/IEC 14443A/B that works at a frequency 13,56 MHz. However, utilization of the e-KTP card is still not optimal because its utilization is not much different from the conventional ID card. This study will be discussed regarding the design and implementation of e-KTP middleware. This middleware architecture can be adopted by government or private agencies to improve their services by conduct the data collecting of customer transactions by linking the e-KTP card with the enterprise database with the specific rules. Thus the Indonesian people have truly single ID that can be used for many purposes such as for health care system, attendance management system, electronic payment system, and so on.
7. The Monitoring System of Telkom Polytechnics Official Vehicles Using GPS Tracker
Today, a vehicle is an integral part of human life. Every year vehicle growth in Indonesia has increased both passenger cars, buses, trucks, and motorcycles. Based on the data obtained from the Indonesian National Police Office between 2000 and 2010 can be seen that the average growth of vehicles in Indonesia for 10 years was 15.14% each year. In 2010, the total number of vehicles on Indonesia is very high about 76,907,127. Based on data from the Indonesian Automotive Industry Association (Gaikindo) and the Indonesian Motorcycle Industry Association (AISI) the number of vehicles in Indonesia ranks first in Southeast Asia. Because, at the same time the number of vehicles in Thailand only 25.29 million units, 14.51 million units Vietnam, Malaysia 7.28 million units and 2.15 million units in the Philippines. The estimated ratio between the number of people with vehicles in Indonesia is 1:4,6. The high number and ownership ratio of vehicle suggests that the welfare levels of Indonesians is also getting better. However, it is also not free of problems such as difficulty of monitoring the use of vehicles, vehicle security, efficiency, etc. The problems are often experienced by people or institutions that have a lot of operational vehicles. The process of monitoring the use of the vehicle is more complicated if it is used by many people. It’s important for some people or institutions to determine the pattern of vehicle use, for instance whether the route taken as determined, if the vehicle is used with a safety speed, whether at a given moment the vehicle is in use or not, optimizing the use of the vehicle, how much mileage vehicle for a day, a month, a year, or even if the vehicle is stolen or not. That problems also occurred in Telkom Polytechnic. Currently, Telkom Polytechnic has three operational vehicles used by three different drivers.
One of technology that can address these issues is the Global Positioning System (GPS). GPS is a satellite-based navigation system to track the position of a moving object. For vehicle monitoring, it needs the installation of receiver device / GPS Receiver. GPS Receiver serves to receive data from satellites and process it to determine the position and speed of the vehicle. Today, Some GPS receivers can even have some additional capabilities such as the ability to shut down the machine remotely (stop engine), the determination of the base location (geo-fencing control), and alarm. With the capabilities of existing GPS technology is a solution that can be used to monitor vehicle choice and present the data in real time.